The Conversational AI Industry Landscape Map

The conversational AI landscape is divided into categories:

Frameworks - these are companies with conversational AI systems, sometimes designed for use in a specific industry (e.g. restaurants), sometimes deployable across multiple industries, sometimes designed for hardware or edge processing, or sometimes used in other contexts.

Critically, there is no distinction made between companies based on voice/chat/text modality of input or output, as over the long term, every company will have to use each one. Also, note the term "conversational AI" is a catch-all for any and all companies and organizations working with associated technology involving any of these modalities.

Big Tech - largest companies in the world, often with their own end-to-end CAI systems

Open Source - companies and organizations with conversational AI components or systems designed for community access and iteration

Advocacy - companies and organizations promoting conversational AI, either through collective representation (e.g. trade associations), promotion to clients (e.g. marketing agencies), or other tangential organizations for whom conversational AI is an important part of their products or services

Data - companies working to provide training data necessary to power conversational AI or other related services

Generative AI - companies working with synthetic media / generative AI involving conversational approaches and/or voice technology

ASR + NLP/NLU - companies working to provide various speech-to-text services, including companies taking speech input and deriving insights and analysis

Testing - companies involved in testing various aspects within the conversational AI universe

Sonic Identity - companies involved in refining the branding of audio around the core technology of conversational AI

Security - companies involved in biometric authentication or other associated technologies designed to make conversational AI more secure for both consumer and enterprise use.

Sensory is categorized in ASR&NLU which are the backbone of conversational voice AI technology and Sensory is beyond that by providing a broader Voice&Vision AI portfolios both on the edge and in the cloud!

List of conversational AI companies, in alphabetical order

[24]7.ai

Abridge

Accenture

Ad Auris

Ada

Ada-AI

AdTonos

Aflorithmic

AI Data Innovations

AI Now Institute

AI21 Labs

Aider

Aigo.ai - Chatbot with a Brain

Aimi

AIPEX Technologies

Airgram

Aisera

Alan AI

Alibaba Group

Almawave

Amazon

Amberscript

Amelia

Amenity Analytics (part of Symphony)

Aporia

Appen

Applause

Apple

Applied Brain Research

Artificial Solutions

ASAPP

AssemblyAI

attn.live

Audiobrain

Aug X Labs

Authenticx

Autobound

Automat.ai

Avaamo

Avaya

Aware

Babylon

Baidu, Inc.

Balto

Bespoken

Blerp

Blutag

Boomy Corporation

boost.ai

Botco.ai

Buoy Health

Canary Speech

Cashew.ai

Cerence Inc.

CereProc Ltd.

Certainly

Chatlayer by Sinch

Chorus

Cleo

Clinc, Inc.

CloudFactory

Cobalt Speech & Language

Cocohub.ai

Cogito AI Solutions

Cogito Corp

Cognigy

Cohere

Colibri.ai

Collibra

Colossyan

Convai

Convai

Conversation Design Institute

conversationHEALTH

ConverseNow.AI

Conversica

Coqui

Coveo

Creative Virtual

Cresta

Curious Thing AI

Cyara

Cyrano.ai

D-ID

Dabble Lab

Datasaur

Datch

Data Conversion Laboratory (DCL)

DeepBrain AI

Deepgram

DeepMind

DeepPavlov.ai

deepset

DeepZen

Defined.ai

Deloitte

Descript

Ask DOSS

Drift

DRUID AI

Dübverse

Eleven Labs

EliseAI

Endel

Espressive

EvaBot

fast.ai

Feelingstream - stop losing in customer service

Five9

Flowrite

Forethought

🔭 Galileo

Gantry

Genesys

German Autolabs

gnani.ai

Gong

Google

Got It AI

GoVivace Inc.

Grammarly

Gretel.ai

Gridspace

Gupshup

GYANT

Haptik

Harvey

HELIOS

HereAfter AI

Hey Renee

Hour One

HUEX Labs

Hugging Face

HumanFirst

Hypertype.co

OthersideAI (HyperWrite)

Hyro

ID R&D

IBM

Intel Corporation

iMerit Technology

Imperson

Inbenta

Incentivai

Instreamatic

Interactions LLC

Intercom

Intuition Robotics

Invoca

Inworld AI

iScribeHealth

Jasper

John Snow Labs

Josh.ai

Journey

Jovo

Kaizan

Kaizen Technologies

Kardome

Kasisto, Inc.

kea

KeyReply

Kore.ai

Krisp

labworks.io

Lang.ai

Lately

Lenovo

LimeChat

Listnr, Inc.

LivePerson

LOVO AI

LXT

LyricStudio (Wave.ai)

Made Music Studio

Marsbot (Foursquare)

MassiveMusic

Matter

Megabloom Audio

Meta

Metaphysic.ai

Microsoft

Modulate

Moises

Molly Duggan Associates

moment.ai

Mozilla

Mubert: music powered by AI

Murf AI

Mutiny

Mycroft AI Inc

Native Voice

Navina

Neosapience (Typecast)

NeuraFlash

NeuralSpace

NICE Ltd

NLX

Notably

Nuance Communications

NVIDIA

nVoq Incorporated

Observe.AI

Odigo

Olli.ai (YC W22)

Omilia - Conversational Intelligence

OneAI

OneReach.ai .ai

Onvego

OpenAI

OpenCity

Openstream.AI

Open Voice Network

Opus Research

Orbita

Pandorabots

Papercup

Paradox

ParagraphAI

Parlance

PARLY

PayTalk™

Phonexia

Picovoice

Picsart

Pindrop

Play.ht

Plum Voice

PolyAI

Presto

Private AI

Pryon

Pulse Labs

Pypestream

Qualcomm

Quantified

Quantiphi

Rabbit & Pork

Raddle

Rally

Rasa

ReadSpeaker

RealWear, Inc.

regie.ai

Rephrase.ai

Replica

Replicant

Resemble AI

Respeecher

Rev

Rillavoice

Roby.ai

Salesforce

Salesken

Samsung Electronics

Sanas

SapientX

Sapling.ai

Say It Now

Scale AI

Seam Social Labs Inc.

Sembly AI

Senseforth.ai

Sensely

Sensory, Inc.

ServisBOT

SEVENROOMS

Shaip

Simplified

Singularity Group

SingularityNET

Sixième Son

Sklearn

Slang Labs

Sleep Jar

SmartWriter

SoapBox Labs

Sonantic

Sonde Health, Inc.

Soniox

Soul Machines

Soundful

SoundHound

Spacy

Speech Accessibility Project

Speech Technology Magazine

Speechify

Speechki

Speechly

Speechmatics®

SpokenLayer

Stability AI

StoryFile

StoryFit

Studio Resonate (SXMMedia)

Suki

Surge AI

Symbl.ai

Synthesia

Syntiant Corp.

Talkatoo

TalkGo

TalkVia

TapTalent.ai

TELUS International

ten5

TensorIoT Inc.

Thankful

tinychef

Tovie AI

Transform9

TransPerfect

Treegoat

Trinity Audio

Twilio

Tymely

U-Hertz

Uberduck

Ultimate

Uniphore

Ushur

ValidSoft

Valyant AI

Verbit.ai

Verint

Veritone

Verizon

Verloop.io

Veuu

Vixen Labs

Vocal Clarity Inc

VoicZing.ai "We Do Voice So You Don't Have To"

Voice.ai

Voicebot.ai

Voice Interoperability Initiative

Voiceflow

VoiceFoundry

Voiceitt

Voicemod

VOICEplug AI

VoicePT

VoiceStar. Voice Inventory technology

Voicify

Volley

VTEX

VUI.agency

VUX World

Webio Ltd

WellSaid Labs

Welocalize

WeWALK

what3words

Whisper

WillowTree

Wing Assistant

Woebot Health

Women in Voice

Writer

Wysa

XAPP AI

Xembly

XOKind

Yellow.ai

Yobe Inc.

You.com

Zaion

Zowie