全球商学院院长论坛|专访美国宾夕法尼亚大学沃顿商学院副院长Eric Bradlow

10月23日至25日，第十届全球商学院院长论坛在上海交通大学安泰经济与管理学院举办。本届论坛以“人工智能与商业未来”为主题，来自全球30多个国家和地区的200余位商学院院长、知名学者和企业家汇聚一堂，深入探讨人工智能如何重塑全球商学教育格局，共同商讨如何应对人工智能时代的机遇以及伦理、道德、可持续发展等挑战，促进全球商学教育的合作。

美国宾夕法尼亚大学沃顿商学院副院长Eric Bradlow教授

美国宾夕法尼亚大学沃顿商学院副院长Eric Bradlow教授在论坛现场接受专访。

以下是采访内容：

As AI becomes increasingly prevalent in business decision-making, what new competencies are required of business leaders?

Business leaders will need to understand the best way to utilize AI and its capabilities. Just because AI can do something, doesn’t mean a manager should use it for that purpose. As an example, can AI today automate decision-making? Yes. However, trading off risk and return and understanding the current corporate context suggests that AI is best utilized as a decision-support tool and not a decision-making tool. In addition, AI is still not entirely accurate and tends to overstate the confidence of its responses. One good practice when using AI is to utilize multiple LLMs. Repeat the query across LLMs to see the variability in answers and ask the LLM for answers that reflect different potential states of the world.

What are your views and expectations for the integration of AI and business education in the next decade?

Leading business schools like Wharton will embrace AI as an important decision-support tool for professionals. This means training students on how to use AI and how to integrate it into their analyses, writing, communications, etc. It also means that all business schools will need to teach students about the responsible use of AI.