获取电话服务记录与录音

1. 接口描述

接口请求域名： ccc.tencentcloudapi.com 。

获取电话服务记录与录音

默认接口请求频率限制：20次/秒。

2. 输入参数

以下请求参数列表仅列出了接口请求参数和部分公共参数，完整公共参数列表见 公共请求参数。

3. 输出参数

4. 示例

示例1 获取电话话单示例

输入示例

https://ccc.tencentcloudapi.com/?Action=DescribeTelCdr
&SdkAppId=1400000000
&StartTimeStamp=1590547606
&EndTimeStamp=1590147606
&PageSize=10
&PageNumber=0
&<公共请求参数>

输出示例

{
    "Response": {
        "TotalCount": 1,
        "TelCdrList": [
            {
                "AcceptTimestamp": 1729756307,
                "AsrStatus": "Complete",
                "AsrUrl": "https://xxxxxx",
                "Callee": "00860200000000",
                "Caller": "0086075500000",
                "CallerLocation": "广东深圳固话",
                "CustomRecordURL": "https://xxxxxxxx.mp3",
                "Direction": 0,
                "Duration": 8,
                "EndStatus": 1,
                "EndStatusString": "ok",
                "EndedTimestamp": 1729756315,
                "HungUpSide": "seat",
                "IVRDuration": 15,
                "IVRKeyPressed": [
                    "香蕉"
                ],
                "IVRKeyPressedEx": [
                    {
                        "Key": "香蕉",
                        "Label": "香蕉",
                        "NodeLabel": "语音识别导航",
                        "OriginalContent": "香蕉。",
                        "TTSPrompt": "输入您喜欢吃的水果",
                        "Timestamp": 1729756303211
                    }
                ],
                "PostIVRKeyPressed": [
                    {
                        "Key": "1",
                        "Label": "不满意",
                        "NodeLabel": "",
                        "OriginalContent": "",
                        "TTSPrompt": "",
                        "Timestamp": 0
                    }
                ],
                "ProtectedCallee": "",
                "ProtectedCaller": "",
                "QueuedSkillGroupId": 2522,
                "QueuedSkillGroupName": "test-tel",
                "QueuedTimestamp": 1729756306,
                "RecordId": "e9fdbff5-2e35-4480-83f7-81917e723fa5",
                "RecordURL": "https://xxxxxxx.mp3",
                "Remark": "skillGroupId--34588",
                "RingTimestamp": 1729756306,
                "SeatUser": {
                    "Mail": "xxxxxxx@tencent.com",
                    "Name": "xiaoming",
                    "Nick": "guanjia",
                    "Phone": "00861580000000",
                    "SkillGroupNameList": [
                        "1539",
                        "2522",
                        "3551"
                    ],
                    "StaffNumber": "20012",
                    "UserId": "xxxxxxx@tencent.com"
                },
                "ServeParticipants": [
                    {
                        "AcceptTimestamp": 1729756306,
                        "CustomRecordURL": "https://xxxxx.mp3",
                        "EndStatusString": "ok",
                        "EndedTimestamp": 1729756312,
                        "Mail": "xxxxxx@tencent.com",
                        "Phone": "",
                        "RecordId": "96eaa575-be4c-48f1-99b8-9722f2f816ec",
                        "RecordURL": "https://xxxxxx.mp3",
                        "RingTimestamp": 1729756306,
                        "Sequence": 0,
                        "SkillGroupId": 2522,
                        "SkillGroupName": "test-tel",
                        "StartTimestamp": 1729756306,
                        "TransferFrom": "",
                        "TransferFromType": "",
                        "TransferTo": "",
                        "TransferToType": "",
                        "Type": "staffSeat"
                    }
                ],
                "SessionId": "0955de87-c86d-4457-aac2-bee3d0a0b67a",
                "SkillGroup": "test-tel",
                "SkillGroupId": 2522,
                "StartTimestamp": 1729756291,
                "Time": 1729756291,
                "UUI": "",
                "Uui": "",
                "VoicemailAsrURL": [],
                "VoicemailRecordURL": []
            }
        ],
        "RequestId": "abc"
    }
}

5. 开发者资源

腾讯云 API 平台

腾讯云 API 平台 是综合 API 文档、错误码、API Explorer 及 SDK 等资源的统一查询平台，方便您从同一入口查询及使用腾讯云提供的所有 API 服务。

API Inspector

用户可通过 API Inspector 查看控制台每一步操作关联的 API 调用情况，并自动生成各语言版本的 API 代码，也可前往 API Explorer 进行在线调试。

SDK

云 API 3.0 提供了配套的开发工具集（SDK），支持多种编程语言，能更方便的调用 API。

• Tencent Cloud SDK 3.0 for Python: GitHub Gitee
• Tencent Cloud SDK 3.0 for Java: GitHub Gitee
• Tencent Cloud SDK 3.0 for PHP: GitHub Gitee
• Tencent Cloud SDK 3.0 for Go: GitHub Gitee
• Tencent Cloud SDK 3.0 for Node.js: GitHub Gitee
• Tencent Cloud SDK 3.0 for .NET: GitHub Gitee
• Tencent Cloud SDK 3.0 for C++: GitHub Gitee
• Tencent Cloud SDK 3.0 for Ruby: GitHub Gitee

命令行工具

• Tencent Cloud CLI 3.0

6. 错误码

以下仅列出了接口业务逻辑相关的错误码，其他错误码详见 公共错误码。