智能客服首购活动

# 简单的智能客服系统示例
class SmartCustomerService:
    def __init__(self):
        self.promotions = {
            'first_purchase': {'discount': 10, 'gift': 'Free Shipping'}
        }
    
    def handle_request(self, user_id, request_type):
        if request_type == 'first_purchase':
            return self.apply_promotion(user_id, 'first_purchase')
        else:
            return "Thank you for your inquiry. We will get back to you soon."
    
    def apply_promotion(self, user_id, promotion_type):
        if promotion_type in self.promotions:
            details = self.promotions[promotion_type]
            return f"Congratulations! You are eligible for a {details['discount']}% discount and a {details['gift']} on your first purchase."
        else:
            return "Sorry, no promotion available for this request."

# 使用示例
service = SmartCustomerService()
print(service.handle_request('user123', 'first_purchase'))